Privacy Policy

Effective Date: January 15, 2025

ABN: 87 638 447 097

Company: GEVADE PTY LTD

Product: GEVADE CRM

1. Overview

GEVADE PTY LTD ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including requirements relevant to South Australia.

By using our website, services, or software (GEVADE CRM), you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal and business information in various ways, including when you:

Sign up for an account or trial
Use GEVADE CRM features and tools
Contact us for support or enquiries
Subscribe to newsletters or updates

Types of information may include:

Name and contact details (email, phone)
Business name and ABN
Login credentials
IP address and device/browser data
CRM user data you store in the platform (contacts, leads, messages, etc.)

3. How We Use Your Information

We use your data to:

Provide and manage GEVADE CRM services
Improve our website and CRM features
Send updates, offers or important notices
Respond to your enquiries and support requests
Comply with legal obligations

4. Sharing Your Information

We do not sell your information.

We may share data with:

Service providers (hosting, analytics, support)
Payment processors (for billing)
Legal/regulatory authorities, if required by law

5. Data Security

We take reasonable steps to protect your data using encryption, access control, and secure storage. However, no system can guarantee 100% security. You are responsible for keeping your login credentials confidential.

6. Your Rights

You have rights under the Australian Privacy Principles to:

Access and correct your personal data
Withdraw consent to communications
Lodge a privacy complaint

7. International Data Storage

Some data may be processed or stored on servers located outside Australia. We ensure those providers meet Australian privacy obligations.

8. Cookies and Analytics

We use cookies and analytics tools (e.g. Google Analytics, Facebook Pixel) to understand user behaviour, improve our service, and track conversions. You can disable cookies via your browser settings.

9. Marketing Communication

You can unsubscribe at any time from promotional emails by clicking the unsubscribe link or contacting us.

10. Policy Updates

This policy may be updated occasionally. All changes will be posted here with the updated effective date.

11. Contact Us

If you have questions or concerns, please contact us:

GEVADE PTY LTD
Email: support@gevade.com
ABN: 87 638 447 097
South Australia, Australia