Facility Management Software for Service Requests, Scheduling & Communication
GEVADE CRM supports facility management operations by organising service requests, scheduling work, tracking job status, and maintaining clear communication with tenants, staff, and stakeholders. It centralises customer records, job stages, calendars, and workflows in one platform.
Built for service coordination and records—not building sensors or location tracking.
What Is Facility Management Software?
Facility management software helps teams coordinate service requests, planned maintenance, and operational tasks across buildings or sites. It centralises communication, scheduling, and job status so requests can be handled consistently.
In many facilities, work requests arrive from multiple channels—calls, emails, forms, staff messages, or tenant enquiries. Without an organised system, requests are lost, updates are inconsistent, and response times become unreliable.
A structured facility management workflow typically includes: request capture, job assignment, scheduled attendance, job status tracking, and consistent communication with stakeholders. These actions need to be repeatable across sites and teams.
GEVADE CRM supports facility management operations by connecting customer records, pipelines (job stages), calendars (scheduling), and workflows (automated communication) into one platform.
Why Facility Teams Need a Structured Service System
Facility operations depend on reliability. Stakeholders expect clear response times, documented outcomes, and consistent communication. When requests are managed informally, accountability drops and service quality becomes inconsistent.
- Capture service requests consistently from multiple channels
- Schedule work accurately and avoid missed attendance
- Track job status using defined operational stages
- Standardise confirmations, updates, and follow-ups
- Maintain clear records for reporting and continuity
Facility Management Features Supported in GEVADE CRM
- Request capture via forms, calls, and messaging channels where configured
- Customer and stakeholder records with history and communication context
- Job stages managed through pipelines for operational visibility
- Scheduling calendars for planned attendance and appointment windows
- Automation workflows for confirmations, reminders, and status updates
- Internal tasks and notes for handoffs and accountability
- Mobile-friendly access for teams managing jobs across sites
Benefits of Facility Management Software
- Productivity: reduce time spent coordinating requests manually
- Revenue: support contract-based work with consistent service delivery
- Automation: standardise reminders, updates, and follow-ups
- Scalability: manage multiple sites with consistent workflows
- Customer experience: improve communication and reliability for stakeholders
Frequently Asked Questions About Facility Management Software
Does GEVADE CRM monitor buildings or sensors?
No. GEVADE CRM is focused on service coordination, scheduling, and communication—not building sensor monitoring.
Can it manage service requests from tenants or staff?
Yes. Requests can be captured through forms and communication channels and organised through job stages.
Does it include scheduling and reminders?
Yes. Calendars and workflows can be configured for scheduling, confirmations, and reminders.
Is it suitable for multi-site facility operations?
Yes. The platform can be structured to support multiple sites and consistent workflows.
Standardise Facility Service Requests and Scheduling
Organise requests, scheduling, and communication in one platform with GEVADE CRM.
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GEVADE CRM is operated by GEVADE Pty Ltd (ABN 87 638 447 097)
Adelaide HQ, South Australia, Australia