Terms of Service

Effective Date: January 15, 2025

Company: GEVADE PTY LTD (ABN: 87 638 447 097)

1. Acceptance of Terms

By accessing or using GEVADE CRM services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

GEVADE CRM is a cloud-based customer relationship management platform that helps businesses manage customer interactions, sales pipelines, and business relationships.

3. User Accounts

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use the service to send spam or unsolicited communications

5. Data and Privacy

Your data privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6. Payment Terms

For paid plans:

• Fees are charged in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change pricing with 30 days notice
• Accounts may be suspended for non-payment

7. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability.

8. Intellectual Property

GEVADE CRM and its original content, features, and functionality are owned by GEVADE PTY LTD and are protected by international copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, GEVADE PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10. Termination

We may terminate or suspend your account immediately if you breach these terms. Upon termination, your right to use the service ceases immediately.

11. Governing Law

These terms are governed by the laws of South Australia, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of South Australia.

12. Contact Information

For questions about these Terms of Service, contact us at:

GEVADE PTY LTD
Email: legal@gevade.com
ABN: 87 638 447 097
South Australia, Australia